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7 Customers Share Why They Love DirectScale

Jose Angelo Gallegos - January 7, 2022

Direct selling companies understand the importance of the right technology to run their business smoothly and efficiently.

Such software can help direct selling companies operate better than ever before, offering many powerful functionalities to increase your sellers’ productivity and make the productivity of your sellers and make sure you achieve the best results.

However, the right MLM solution goes beyond simple automation. It offers complete configurability right out of the box. It is built to scale with your business. And above all, the right platform empowers your employees, influencers, affiliates, and representatives to thrive.

DirectScale does it all, and that’s why our customers in the USA and across the world choose us every day.

Known for its adaptability and flexibility, DirectScale is designed to increase your sales and streamline operations. It is a cloud-based software solution that lets you control how your platform works for your company. There is no need to contact IT; you can do most of the configuration yourself.

No more sales lost due to volume peaks and server overloads. DirectScale grows as your business grows and scales back during slower times to save you money. It is an excellent option for both start-ups and big enterprises.

We understand that there are several options on the market, and choosing the right MLM platform can be a daunting task. It’s a decision that will impact almost every aspect of your company for years.

And while we stand by the fact that our platform is ahead of our competitors, it is better to hear it straight from our customers.

Source

David from Engage Global

“I’ve been told that what we’re trying to do is impossible,” David Nemelka says. “But we’re going to prove that the impossible can be done.”

After a decades-long career in finance and investment banking, David became the CEO of Engage Global, an ecommerce company that provides micronutrient supplements.

He knew Engage Global would have to discard the traditional recruiting-based model in favor of a customer-based approach. So, after test-driving two other platforms, Engage Global chose DirectScale. “We want to deliver a great customer experience, and that’s why we’ve partnered with DirectScale,” David stresses.

DirectScale provided everything the company needed for its growth. Seamless integration of distributors, team building, compensation plan, and customer acquisition strategy in one platform has helped Engage Global become more stable and scalable than anything they’ve ever worked with.

“The functionality is quite diverse, so it addresses 90% or more of our needs. And we’re trying to change the world,” David says, “and in DirectScale, we see a partner that can help us do that.”

Reasons for partnering with DirectScale: “Affordability. Features and benefits of the system were competitive. Philosophy was in line with our customer-centric philosophy. Direct Scale was better, and the cost of switching was worth it when we considered the cost of staying with Xirect.”

Nate from Rave Retailer

Customer-first culture is the cornerstone of our company, and our clients, including Nate from Rave Retailer, notice it.

“DirectScale is full of genuinely good people who truly care about clients and customers, who understand how important delightful UX is, and who have been building on a vision of elevating the software experience in their industry.”

Nate loves how DirectScale puts the client in control with a highly configurable and extensible (by the client) platform. Moreover, the access to company data and deep API features puts the client in control of their business.

DirectScale offers unlimited customer support no matter how long you have been using the platform. The team is ready to help 24/7, free of charge. No upgrade fees are needed.

Reasons for partnering with DirectScale: “DirectScale is elevating the software experience for direct selling and affiliate marketing.”

Source

Aaron from NEUMI

“We went live with a mediocre back office, and it could have put us out of business if we did not have the Team at DirectScale move at lightning speed to go live in literally a month and a half. Unbelievable team effort!” Aaron shares.

NEUMI representatives appreciate how flexible and user-friendly the software is, making the management of the direct sellers stress-free. You are in control; you don’t need to contact IT. Basic internet knowledge is enough to operate the DirectScale platform. That’s how intuitive it is!

“I feel that coders and developers build most back-office technologies to show how intelligent they are and how revolutionary their programs are. Users don’t care. They want something simple to navigate. And let’s face it, most consumers want something that works like their mobile device or tablet. DirectScale operates how it should operate, directly relating to the user’s usability of that same service. The bottom line: DirectScale is built for the consumer, not the programmer.”

Reasons for partnering with DirectScale: “We switched from Epixel MLM software because we were very unhappy with them.”

David from Truvy

Before partnering with DirectScale, Truvy (previously TruVision) worked in an old and outdated environment. Their former vendor gave no signs of updating the platform. They solely focused on the back-end, forgetting the front-end where their associates and customers spend all their time. As a company tried to enroll more associates, it was critical to have a modern look and feel in their web office and retail shopping site. That’s why they approached DirectScale.

“We laid out a plan and followed it as much as we could. When we came upon an issue, we took it to the right person at DirectScale, and they resolved it. DirectScale was very well-organized,” David shares.

Truvy—and probably every direct selling company—bases its success on three critical things: having products to be purchased, fulfilling those orders, and paying commissions on those orders. “Everything else is just details,” David says.

“It was refreshing to work with DirectScale. We always had an escalation path for any issue we felt we had. And they’ve always been able to resolve the issue,” David reflects.

Reasons for partnering with DirectScale: “DirectScale did not miss the mark on the direct selling essentials: having a product to be purchased, fulfilling those orders, and paying commissions on those orders. We’ve been able to do all of these on schedule. And we’ve paid all commissions on schedule since then, and we’ve even scaled the business considerably.”

Source

Bob from Tori Belle Cosmetics

“Partnering with DirectScale is partnering for success,” Bob says.

Tori Belle Cosmetics appreciates easy and self-managed commission payouts. Auditing and modifying the commission payouts and compensation plans will be easier than ever. Your users can modify and audit their compensation plans and commission payouts on their own and with no extra costs from our side.

“The mission-critical problem is the calculation and payment of commissions, and that has proven to be rock-solid. Not always the easiest thing to understand, but they have friendly and competent staff ready to help us with any issue we need to solve,” Bob appreciates.

One of the biggest pros Bob sees is full access to all data and rich API that are critical for our business strategy. “DirectScale was one of the few companies we evaluated that understood and supported this. The commission engine has been able to support any level of complexity we’ve required.”

Reasons for partnering with DirectScale: “Thanks to DirectScale, we have open access to the full replicated database. I also appreciate that it is a young company/codebase (vs. ‘legacy’) and that it is cloud-based.”

Michael from Joi

DirectScale is all about the people. Our team is one of our biggest strengths. We are proud to work with the industry’s experts who are knowledgeable, professional, and passionate.

“The team at DirectScale is extraordinarily professional, considerate, and talented. They genuinely care about setting their clients up for success. In addition, the software they provide is reliable and able to accommodate a wide variety of service needs and features,” Michael agrees.

Reasons for partnering with DirectScale: “A terrific software partner! The team at DirectScale is extremely competent, responsive, and attentive to their clients’ needs. In addition, the software itself is intuitive and flexible, capable of handling pretty much any solution that’s needed.”

Tim from TruBids

Last but not least, let’s hear from our client Tim M.

“I am so impressed how easy to use the system is, as well as its responsiveness. The DirectScale team was very knowledgeable and helpful with the integration process too. I can tell they were experts in their work but, more importantly, experts in helping their customers. I’m so glad I chose DirectScale,” Tim explains.

Reasons for partnering with DirectScale: I chose DirectScale over three other companies I evaluated throughout a 4-month due diligence process. The DirectScale staff is first class, very knowledgeable, understanding of my needs, and genuinely cares about the success of my company. 

Conclusion

DirectScale listens closely to what our customers say about us and constantly improves the platform to meet customers’ needs—while helping them scale their business on the go.

If you’re one of our customers and like to leave us a review, you can do it here.

Whether you are an established enterprise or an ambitious start-up, the DirectScale platform can put your efforts on track for much greater success! But don’t just take our word for it—see for yourself!

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